What’s included · Accessibility
Usable by people most agency sites quietly exclude.
Built to work with a keyboard and a screen reader, with contrast that holds up in sunlight, forms whose fields are properly labelled, and text that survives being made bigger. Not an overlay bolted on at the end.
This is a commercial argument, not only a moral one
Around one in five people in the UK has a disability, and a far larger share has something situational — reading a phone outdoors, one hand holding a child, tired eyes at the end of a day.
Those people buy and rent houses. If your property search cannot be operated without a mouse, or your enquiry form’s fields are unlabelled, or your grey-on-grey captions are unreadable in daylight, some proportion of them give up and go to a portal.
There is also a duty here. Service providers are expected to make reasonable adjustments, and a website is a service. Most agency sites would not survive a careful look — and the overlay widgets sold as a fix are generally considered to make things worse rather than better.
What we actually do
Everything works from a keyboard
Search, filters, galleries, menus and forms, in a sensible order, with a visible focus so you can see where you are.
Contrast that passes
Checked against the standard rather than eyeballed. This is also why your site stays readable on a phone in bright sun.
Forms with real labels
Every field labelled, every error announced and explained. An unlabelled enquiry form is unusable with a screen reader, which means a lost enquiry.
Meaningful alt text
Property images described usefully, decorative ones skipped so a screen reader is not read a list of filenames.
Structure a screen reader can navigate
Proper headings and landmarks, so someone can jump to the results instead of listening to the whole page.
It survives being zoomed
Text can be enlarged substantially without the layout collapsing, which is the single most common real-world adjustment.
And it is checked on the monthly pass, because accessibility is something a site drifts away from as content gets added — not something you achieve once at launch.